Welcome to DEEPER Healing Medical Wellness Center, Deeper Healing Life & deeperhealing.com ("DEEPER Healing," "Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our services and constitute a legally binding agreement between you and DEEPER Healing. By accessing or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services. We reserve the right to modify these Terms at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of the revised Terms.
1.1 Services Covered
These Terms apply to:
Digital Platform Services: Online wellness programs, educational content, community features, mobile applications, and digital wellness tools
Medical Center Services: Clinical care, medical consultations, diagnostic services, treatments, and all healthcare services provided at our physical facilities
Integrated Services: Any coordinated care or data sharing between digital and medical services
All Related Services: Any current or future services offered by DEEPER Healing
2. Definitions
"Services" means all digital platform services, medical center services, and integrated services
"User" means any person accessing or using our services
"Patient" means a user who has established a formal doctor-patient relationship with our medical center
"Content" means all text, graphics, images, music, software, audio, video, information, or other materials
"Account" means your registered user profile for accessing services
3. Eligibility and Account Registration
3.1 Age Requirements
Digital Platform: Must be 18 years or older, or have parental consent if under 18
Medical Center: Age restrictions may apply based on specific services; parental consent required for minors
3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials
You are liable for all activities that occur under your account
You must provide accurate, current, and complete information
You must promptly update any changes to your information
One person per account; no sharing of accounts permitted
3.3 Account Termination Rights
We reserve the right to suspend or terminate your account immediately, with or without notice, for:
Violation of these Terms
Fraudulent, abusive, or illegal activity
Compromised account security
Extended inactivity
Any reason at our sole discretion
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our services only for:
Personal wellness and healthcare purposes
Lawful activities in compliance with all applicable laws
Purposes consistent with these Terms and our policies
4.2 Prohibited Uses
You may not:
Use services for any unlawful purpose or to solicit unlawful acts
Violate any international, federal, provincial, or state regulations, rules, or laws
Transmit or upload viruses, malware, or malicious code
Attempt to gain unauthorized access to our systems or other users' accounts
Reverse engineer, decompile, or disassemble any part of our services
Use automated systems (bots, spiders, crawlers) without written permission
Impersonate any person or entity or misrepresent your affiliation
Harass, intimidate, or harm other users
Share false, misleading, or harmful health information
Use services to provide medical advice if not licensed to do so
Interfere with the proper working of our services
Collect or harvest personal information from other users
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content, features, and functionality of our services are owned by Deeper Healing and are protected by:
United States and international copyright laws
Trademark laws
Patent laws
Trade secret laws
Other intellectual property rights
5.2 Limited License to Users
We grant you a limited, non-exclusive, non-transferable, revocable license to:
Access and use services for personal purposes
Download content solely for personal use as permitted by service features
5.3 User-Generated Content
You retain ownership of content you create and submit
You grant us a worldwide, royalty-free, perpetual license to use, modify, and distribute your content for service operation and improvement
You represent that you own or have rights to all content you submit
You are responsible for all content you post or share
6. Financial Terms
6.1 Pricing and Payment
Prices for services may change at any time without notice
Payment is due according to the billing schedule for your selected services
All payments are processed through secure third-party payment processors
You authorize us to charge your designated payment method for all applicable fees
6.2 Refunds and Cancellations
Digital Platform: Refund policies vary by service and will be clearly stated at time of purchase
Medical Center: Refunds subject to medical center policies and may be limited by insurance requirements
Cancellation: You may cancel services according to the specific cancellation policy for each service
No Refund Situations: Services already rendered, violation of Terms, or as otherwise specified
6.3 Subscription Services
Subscription services auto-renew unless cancelled
You may cancel subscriptions through your account settings
Cancellation takes effect at the end of the current billing period
No refunds for partial periods unless required by law
7. Digital Platform Services
7.1 Nature of Digital Services
Educational Purpose: Digital platform content is for educational and informational purposes only
No Medical Advice: Digital platform services do not constitute medical advice, diagnosis, or treatment
No Doctor-Patient Relationship: Use of digital platform services does not create a doctor-patient relationship
Personal Responsibility: You are solely responsible for your use of information and wellness practices
7.2 Content Disclaimers
All content is provided "as is" without warranties of any kind
We do not guarantee the accuracy, completeness, or usefulness of any information
You should consult healthcare professionals before making health-related decisions
Individual results may vary; no guarantee of specific outcomes
7.3 Community Features
User Conduct: Maintain respectful, supportive communication
No Medical Advice: Users may not provide medical advice to other users
Content Monitoring: We may monitor and remove inappropriate content
Reporting: Report violations of community guidelines through designated channels
7.4 Digital Platform Availability
We strive for continuous availability but do not guarantee uninterrupted service
Services may be temporarily unavailable for maintenance, updates, or technical issues
We are not liable for any loss or damage due to service unavailability
8. Medical Center Services
8.1 Doctor-Patient Relationship
Medical center services create formal doctor-patient relationships
All medical interactions are governed by professional medical standards
Medical records are maintained according to healthcare regulations
HIPAA privacy protections apply to all medical information
8.2 Medical Treatment Consent
Informed Consent: You will receive information about proposed treatments
Treatment Authorization: Specific consent required for each treatment or procedure
Right to Refuse: You may refuse any recommended treatment
Emergency Situations: Emergency care may be provided without prior consent when necessary
8.3 Medical Center Policies
Appointment Policies: Scheduling, cancellation, and no-show policies apply
Payment Policies: Medical center billing and insurance policies govern charges
Prescription Policies: All prescriptions follow applicable medical and legal requirements
Medical Records: Access and amendment rights governed by HIPAA and state laws
8.4 Medical Limitations
No Guarantees: No guarantee of cure, treatment success, or specific medical outcomes
Professional Judgment: Medical decisions made according to professional medical judgment
Referrals: We may refer you to specialists or other providers as medically appropriate
Scope of Practice: Services limited to our licensed scope of medical practice
8.5 Emergency Situations
Not Emergency Services: Medical center is not an emergency room
Emergency Instructions: Call 911 or go to nearest emergency room for medical emergencies
After-Hours Care: Limited availability for urgent medical matters
Emergency Contact: Contact information provided for urgent medical situations
9. Cross-Platform Integration
9.1 Data Sharing for Health Benefits
We may share digital platform data with medical professionals when potential health benefits are identified
Information sharing for assessment does not automatically create a patient relationship
You may opt out of beneficial data sharing at any time
Separate consent required to become a medical center patient
9.2 Coordinated Care Services
Optional Integration: Integration services are optional and require explicit consent
Separate Accounts: Digital platform and medical center maintain separate account systems
Independent Terms: Each service type governed by applicable sections of these Terms
Withdrawal Rights: You may discontinue integration at any time
10. Limitation of Liability
10.1 Maximum Protection Clause
TO THE FULLEST EXTENT PERMITTED BY LAW:
TOTAL LIABILITY CAP: Our total liability to you for any and all claims shall not exceed the amount you paid to us in the 12 months preceding the claim
NO CONSEQUENTIAL DAMAGES: We shall not be liable for indirect, incidental, special, consequential, or punitive damages
NO BUSINESS INTERRUPTION: Not liable for lost profits, business interruption, or loss of business opportunity
DIGITAL SERVICES: Liability for digital platform services limited to service fees paid
MEDICAL SERVICES: Medical malpractice claims subject to separate professional liability coverage and state laws
10.2 Disclaimer of Warranties
"AS IS" BASIS: All services provided on an "as is" and "as available" basis
NO WARRANTIES: We disclaim all warranties, express or implied, including merchantability, fitness for particular purpose, and non-infringement
NO UPTIME GUARANTEE: No guarantee of continuous, uninterrupted, or error-free service
THIRD-PARTY CONTENT: Not responsible for accuracy of third-party content or links
11. Indemnification
You agree to defend, indemnify, and hold harmless DEEPER Healing, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
Your use or misuse of services
Your violation of these Terms
Your violation of any third-party rights
Any content you post or share
Your negligent or wrongful conduct
12. Risk Acknowledgment
12.1 Health and Wellness Risks
Personal Responsibility: You acknowledge that health and wellness activities carry inherent risks
Medical Consultation: You should consult healthcare professionals before beginning wellness programs
Individual Variation: Results and experiences vary among individuals
No Medical Supervision: Digital platform activities are not medically supervised unless explicitly stated
12.2 Technology Risks
Data Security: While we implement security measures, no system is 100% secure
Technical Failures: Technology may fail or be interrupted
Third-Party Services: We are not responsible for third-party service failures
Device Compatibility: Services may not work on all devices or software versions
13. Dispute Resolution
13.1 Mandatory Arbitration
Arbitration Requirement: Most disputes must be resolved through binding arbitration
AAA Rules: Arbitration conducted under American Arbitration Association rules
Individual Claims Only: No class action arbitrations permitted
Location: Arbitration held in Charleston, South Carolina
Exceptions: Small claims court and injunctive relief claims may proceed in court
13.2 Medical Malpractice Exception
Medical malpractice claims are exempt from arbitration and may proceed through traditional court systems according to applicable state laws.
13.3 Governing Law
These Terms are governed by the laws of South Carolina
Federal laws apply where applicable
Medical services subject to applicable healthcare regulations
13.4 Jurisdiction and Venue
Exclusive jurisdiction in state and federal courts in Charleston County, South Carolina
You consent to personal jurisdiction in South Carolina courts
Venue for any court proceedings shall be in Charleston County, South Carolina
14. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:
Natural disasters, pandemics, or other acts of God
Government actions, war, terrorism, or civil unrest
Internet service provider failures or power outages
Equipment failures or cyber attacks
Labor disputes or supplier failures
15. Severability and Waiver
15.1 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15.2 Waiver
Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
16. Assignment
16.1 Our Assignment Rights
We may assign these Terms and any rights or obligations without your consent in connection with:
Merger, acquisition, or sale of assets
Corporate restructuring
Change of control
Any other business purpose
16.2 Your Assignment Restrictions
You may not assign, transfer, or delegate your rights or obligations under these Terms without our written consent.
17. Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and DEEPER Healing regarding our services.
18. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.
19. Termination
19.1 Termination by You
You may terminate your use of services at any time by:
Discontinuing use of services
Closing your account through account settings
Contacting us to request account closure
19.2 Termination by Us
We may terminate your access immediately, with or without cause or notice, for any reason including:
Violation of these Terms
Suspected fraudulent or illegal activity
Extended account inactivity
Business reasons at our sole discretion
19.3 Effect of Termination
Upon termination:
Your right to access services ceases immediately
We may delete your account and data (subject to legal retention requirements)
Medical records retained according to applicable laws
Outstanding payment obligations survive termination
20. Contact Information
Email: [email protected]
Phone: (843) 388-5995
Mailing Address: DEEPER Healing Medical Wellness Center
234 Seven Farms Drive, Suite 110
Charleston, SC 29492
These Terms and Conditions provide comprehensive legal protection while maintaining operational flexibility for both digital platform and medical center services. This document should be reviewed by legal counsel to ensure compliance with all applicable laws and regulations in your operating jurisdictions.
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